_it underscore IT
Remote-first IT support

Less noise. Better connection.

Practical help with email delivery, DNS, Microsoft 365, hosting and server issues. I identify the cause, make safe changes, and document the result.

Email DNS Microsoft 365 Hosting Servers

What I fix.

Focused support for common IT problems that block work, mail, access or websites.

Email delivery

Mail authentication, delivery issues and DNS records.

SPFDKIMDMARC

DNS & domains

Records, propagation, redirects and provider setup.

CloudflareMXTTL

Microsoft 365

Mailbox, Teams, account and access troubleshooting.

UsersTeamsMailboxes

Hosting & servers

Linux hosting, SSL, logs, permissions and web issues.

NginxcPanelSSL

How it works.

A short, structured process for finding the issue and making changes safely.

Each request starts with context, then moves through baseline checks, targeted changes and verification.

clear process
01 Context

Goal, symptoms, provider and what has already been tried.

02 Baseline

Current records, settings, logs or access are checked first.

03 Fix

Small, targeted changes are made with rollback in mind.

04 Verify

The result is tested and summarized in plain notes.

What you get.

The goal is a working fix and a clear record of what changed.

Safe changes

Minimal changes first, with testing before and after.

Clear notes

Summary of the issue, the fix and relevant settings.

Next steps

Any remaining risks or follow-up work listed clearly.

Start an IT request.

Send the issue, the goal, what you have tried and any screenshots or error messages.

Email contact@underscoreit.io